Privacy policy

Privacy Policy

Who we are

ZANFF LTD, trading as RisesKid, is the controller of your personal data.

Company number: 17415673
Registered office: [REGISTERED OFFICE ADDRESS]
Email: riseskid@zanff.com

Information we collect and why

We collect your name, contact details, billing and delivery addresses, order information and correspondence to process purchases, arrange delivery, handle returns and respond to enquiries. Our legal basis is performing our contract with you or taking steps at your request before entering into a contract.

Payments are processed through Shopify Payments. Payment information is handled by Shopify and its payment service providers.

We retain relevant transaction records to meet legal obligations. We also process information where necessary for our legitimate interests in preventing fraud, protecting our website and managing customer enquiries.

With your consent where required, we use your contact details for marketing and cookies or similar technologies for analytics and personalised advertising. You can unsubscribe from marketing at any time and manage optional cookies through our cookie settings.

Who receives your information

We share necessary information with Shopify, payment providers, suppliers, fulfilment partners, delivery companies and providers supporting our customer service, analytics and marketing activities. We may also disclose information to professional advisers or authorities where legally required.

International transfers

Your information may be accessed from Türkiye and shared with providers or suppliers outside the UK, including in China. Where required, we use [APPLICABLE UK TRANSFER SAFEGUARDS]. Contact us for details or a copy of the relevant safeguards.

How long we keep information

We retain order and accounting records for [RETENTION PERIOD AND BASIS], customer correspondence for [PERIOD OR CRITERIA], and marketing information until you withdraw consent or [OTHER APPLICABLE RETENTION CRITERIA].

Your rights

Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal data, and object to certain processing. Where we rely on consent, you may withdraw it without affecting earlier lawful processing.

Contact riseskid@zanff.com to exercise your rights. You may also complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.